Challenges and Triumphs

With the disclaimer that I am still in the midst of my first semester with the program (over two months to go - don't rush me!), I will say that my experience with Greenheart Travel has been mostly a positive one. The real strength of Greenheart is the preparation and support they offer ahead of time. Sara was so on top of responding to questions, sending information, and making sure I felt comfortable as a participant (as I'm sure she does for all participants). I was able to e-mail her frequently, with the expectation of prompt, precise responses. She was even available by phone. That being said, the network of organizations involved in this program (Greenheart, Heart for Change, Ministry of Education) made for quite a few information gaps and crossed wires. Transition into the program was a little choppy, despite all the pre-work that Greenheart did (and let me reiterate, they do a wonderful job, pre-departure!). Some of the tangles, I'm sure, couldn't be avoided, but it did make for a decent amount of confusion. There's a lot of individual and peer navigation that has to be done, since answers from the administration were not always clear or applicable. I do really appreciate the fact that Sara checks in with all participants once we are settled. That made me feel like I could go to her and Greenheart if I was having significant issues adjusting. Thanks so much, Sara and Greenheart Travel! If you are thinking about doing this program, I would say Greenheart is the most helpful in navigating the certain challenges you will face!