50 Hour Online TEFL disaster

I signed up and paid for a 50 hour online TEFL specializing in teaching young learners. I may well have spent 50 hours emailing the staff and Program Co-ordinator asking for the various modules to be sent to me. Despite my best efforts I am into the second year of this 50 hour TEFL and I can't even get responses to my mails. Weeks and months go by without reply and I'm still waiting for Module 7! They refuse to refund the course fee. I'm waiting a year to complete this course. Its been the biggest waste of time and money I have ever encountered. Save yourself a lot of disappointment and choose a different provider.