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The Excellence Center

Why choose The Excellence Center?

The Excellence Center/Engage in Palestine, established in June 2011, provides intensive Arabic Levantine/Palestinian programs, online Arabic lessons, and educational, cultural, social, and community development services to international students, interns, and volunteers, as well as to Palestinian children, refugees, women, and youth in Hebron, West Bank, Palestine.

The center's ongoing success inspired expansion to Germany, specifically in Halle, where since 2018, it has offered educational and community development programs for both locals and internationals. Both Centers have significantly impacted refugees, children, migrants, and local communities, as well as the diverse internationals who participate.

The Excellence Center firmly believes in the vital role education and cultural exchange play in Palestinian and German communities. It remains dedicated to creating and enhancing volunteer, internship, and community development programs to further this mission.

Impact 🌎

With all our Arabic courses and volunteer programs, we aim to make a long term difference for the Palestinian local community through the exchange of ideas and “walking in each other’s shoes”. Our programs and courses foster shared learning, for both our community and you. During your Arabic course, you will get to learn so much more than just the language. You will also get to learn a lot about Palestinian culture and customs and the political situation in Palestine. Additionally, you will have many opportunities while outside the classroom to practice your Arabic in a natural and authentic way while navigating your new life in Hebron. Your time with us in Hebron will also provide you with many opportunities of cultural exchange and mutual learning, both with local Palestinians as well as with our other international participants.

Reviews

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Julia
5/5
Yes, I recommend this program

Lifechanging Experience in Palestine

My time at the Excellence Center was life changing in so many ways. When I first made plans to join the Medicine and Healthcare volunteer program, I only planned to stay for a little over two weeks. As I neared the end of my time, I knew there was still much more I needed to learn from Palestine and its people. I ended up extending my stay by another eight days, and I am so grateful that I did. Every moment I spent in Palestine was so enriching and wonderful. My only regret is that I could not stay even longer.

First and foremost, I am so grateful to the Palestinian people for welcoming me everywhere I went. From Hebron, to Bethlehem, to Jericho, to Al-Fawwar refugee camp, the hospitality and generosity was unmatched. One must be prepared to accept lots of tea, coffee, and sweets from locals! Often I was invited to lunch at people’s homes after meeting them only once. There is a strong sense of community and safety everywhere in Palestine. It is evident that everyone feels a responsibility to take care of one another, especially guests.

Visiting Palestine was both culturally and spiritually enriching. There are so many cultural and historic sites to see across the land. Every region has something - the only problem was deciding which places to visit during my limited time in the country! However, the Excellence Center goes above and beyond when it comes to arranging tours, especially within Hebron. Not only do you get to tour fascinating places, but they also provide lots of background information and opportunities to interact with locals. This is unlike many ultra-curated, “touristy” experiences in the Holy Land, which tend to avoid the realities of the occupation and apartheid and how these systems affect the lives of real people.

As a volunteer with the Medicine and Healthcare program, I also bore witness to the realities of medical apartheid in Palestine. In most areas of the West Bank, Palestinians are not allowed to build hospitals or clinics, even on land that they own. The Excellence Center connected me with the Palestinian Medical Relief Society and the Green Land Society, which have offices based in Hebron and send mobile clinics to areas where there are no medical facilities. I also spoke with many healthcare professionals who told of how, even in areas with medical facilities, resources are limited, including several crucial medications which are blocked from being imported into the West Bank. And yet, Palestinians are among the most resilient and resourceful people, finding ways to take care of each other in spite of all these barriers.

I came to Palestine and the Excellence Center expecting the experience of a lifetime, and yet I could never have been prepared for just how awesome it would be. I already hope to return someday. Everything about the experience - the Arabic lessons, the tours, the volunteer opportunities - was top tier. I gained new stories, friends, and perspectives, but I also gained a new home and family. To anyone with an open mind and adventurous spirit, I would wholeheartedly recommend the Excellence Center. You will never be the same.

If you did this all over again, what's one thing you would change?
Find a way to spend more time at the program
Pros
  • Cultural exposure
  • The most amazing and hospitable people
  • Amazing cities and nature
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Yair
5/5
Yes, I recommend this program

Volunteer work in Hebron

I stayed at the Excellence Center in Hebron for 5 days and worked as part of the Health and Medical Program. During my time there, I had the valuable opportunity to learn about the health conditions of refugee families in the region. Visiting the refugee camps and local hospitals was a truly eye-opening and meaningful experience that gave me deeper insight into the challenges faced by these communities.

Communication was very good but communication regarding travel and daily schedules with the volunteers can be improved. More clearer coordination would make the experience smoother and more organized.

Overall, I had a very rewarding experience and would definitely recommend the program to others who are interested in health, humanitarian work, and learning about Palestinian society.

What was the most nerve-racking moment and how did you overcome it?
Refugee camp\ familie with children get water once every seven days.
Pros
  • discovering desperate people who are neglected by international media
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Asim
5/5
Yes, I recommend this program

The reality of Hebron and Palestinian life

When I first applied to the medicine programme, I did not know what to expect. My perceptions of Palestine were that it was a dangerous place to visit; my friends and family advised me not to go.

Against their advice, I decided to go anyway, I was scared but also excited and curious.

My route into Palestine was not a conventional one; I flew into Jordan and then stayed for a few nights before crossing the border from the south.

I arrived in Jerusalem and from there to Hebron via Bethlehem. Before coming here, I would have thought it would be a place where there was little to no activity, but when I came, I was pleasantly surprised to see how busy it was; it had the hustle and bustle of any major city.

I was welcomed warmly by the Excellence Centre staff and felt right at home straight away.

The rest of the days consisted of visiting hospitals and refugee camps to see the reality of Palestinian life and healthcare. This experience was a bittersweet one as I felt so welcome by the Palestinians but also sorrow at the harsh realities of living here. I can’t thank the excellence centre staff enough for how rewarding they have made my visit here, I felt completely safe and welcomed throughout my time here.

My advice to people who are on the fence about visiting would be to take the leap and experience the reality of Palestinian life first-hand.

What is your advice to future travelers on this program?
To let go of any previous biases and to come here with an open mind and hert
Pros
  • Hospitality of the Palestinian people
  • Shop prices
Cons
  • The uncertainty surrounded H2 and settlers
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Eva
5/5
Yes, I recommend this program

Where do I even start

I've spent the last three months with the Excellence Center, and it has been without a doubt the best decision of my life.

I arrived not really knowing what to expect and was quickly swept away by the kindness, the generosity, and the very welcoming nature of the Palestinian people. This is especially so when it comes to the staff at the Center. I felt so looked after, so at home, and so safe in the environment that they have created.

My program was a writing program, and I learned so much about Palestine, the occupation, the history, and the daily resilience of the people through writing about them each week. In addition to this, I was very proactive in travelling a lot across Ramallah, Jerusalem, Jenin, Nablus, Jericho, Tel Aviv and Haifa - so I got to see a lot of the area and meet a lot of interesting people from different walks of life. I was also proactive in organising time in the South Hebron Hills, where I was able to spend time with a wonderful community that really enriched my time here.

The thing that stands out to me most about my time here - more than the amazing food, more than the lovely markets, more than the many historical and religious sites - was the people. You can feel their resilience even in the act of living. I was continually blown away by their hospitality and their determination.

I'm not going to lie, it's heavy here. It's one thing to hear about the occupation, and a completely other thing to see it for yourself - hear the stories of how it impacts the lives of literally everyone here. But the sadness of it all is balanced out by the depth of the people and their love for the land. It's an incredible thing to witness.

If you're looking for a tightly scheduled and structured program, look somewhere in Europe. If you're looking for an immersive experience that lets you see the whole heart of this place and its people, meet incredible individuals, get to know the community, and get unique and direct insights into life under occupation in Palestine, then this is the place for you. Come with an open mind and an idea of what you want to get out of your time here, and you will not be disappointed.

I feel forever changed by this place, and I'm counting down the days until I can return. Huge thanks to everyone here but especially Marwa and Osama for making everyone feel like part of their family.

What is your advice to future travelers on this program?
Come here! Really, come here and just see for yourself.
Pros
  • Welcomed like part of the family
  • Unparalleled ability to experience Palestine firsthand
  • Learning so much from so many people here
Cons
  • The winter can be very cold so pack your thermals!
  • Checkpoints can be annoying - always carry your ID!
Default avatar
Oscar
5/5
Yes, I recommend this program

A Wonderful Experience

When I first signed up to this programme, I was as nervous as could be. It was my first time travelling outside the UK alone and I had no idea what to expect but the moment I walked through the doors of the Excellence centre I was welcomed like I was an old friend. The team managed to dissipate any kind of fear or hesitation I had from the first day. Everyday after was better than the last. I got to meet people from all over contribute to the community by teaching English and study German all at the same time.

Studying German was one of the aspects I was most nervous about, it was something I had always been bad at school. Yet with both an absolutely phenomenal teacher and the other volunteers to practice with I found myself not only feeling a real sense of progress in learning the language but genuinely having fun.

Teaching English was another great part of the programme, we had both help in teaching but equally alot of freedom to teach as we thought best suited our students and their needs. Additionally it felt like a collaborative effort where we as the volunteers would constantly exchanging ideas for lessons and directions we could go for our different students.

My absolute favourite memories at the centre have to be the breakfasts. Being able to sit down as a group and share a meal is such a great way of getting everyone to gel together and become friends, I don't think there was a single breakfast where we weren't all laughing together at some point or another.

The excellence centre has an absolutely wonderful team who gave me an amazing experience. When my time at the centre was finished I was already thinking of when I could next return.
I genuinely cannot thank everyone at the centre enough for the experience they gave me.

What is your advice to future travelers on this program?
This programme is a great for both first time and experienced travellers.
Make the most of your time, the centre gives alot of free time to travel to other cities in Germany and being able to do so with new found friends is an absolute must.
Pros
  • Welcoming and kind team
  • Plenty of free time to travel
  • Great teachers for learning a language

Programs

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Alumni Interviews

These are in-depth Q&A sessions with verified alumni.

Simon Greenwood

Simon is a 41-year-old English tutor currently living in Hebron, Palestine. He graduated from the University of Washington in 2009. After working for different tutoring programs in the US he decided to try volunteering abroad to experience more of the world.
Simon Greenwood

Why did you choose this program?

When I saw the situation in Palestine I knew I needed to do something to help. The volunteer organizations in the US weren't really for me, but I had the time and the means to go help in person. I looked up volunteer opportunities and the Excellence Center had the best reputation. I found out its reputation is well-deserved!

What did your program provider (or university) assist you with, and what did you have to organize on your own?

The Excellence Center helped me with everything I needed. They gave me a flat, free breakfast, volunteer work, Arabic lessons, and guidance for anything else I asked about, including finding more work with other organizations.

All I organized on my own was getting other meals and traveling around Palestine independently.

What is one piece of advice you'd give to someone going on your program?

If you're coming to Palestine you need to be aware of the political situation. It sounds obvious, but one would-be volunteer had her visa denied because of her radicalism on social media. Don't do that. You're here to help - maybe by teaching kids English, or advocating for women's rights, or volunteering at a hospital. Don't get carried away.

What does an average day/week look like as a participant of this program?

Your daily activities change as you spend more time in the program, but for a beginner: Eat breakfast with other volunteers at 10 AM, and study Arabic from 11 to 12 or 1. Then, go on a trip to somewhere in or near Hebron to learn about life in Palestine and experience the culture, do volunteer activities, and spend the evening studying and hanging out with other volunteers.

Going into your experience abroad, what was your biggest fear, and how did you overcome it? How did your views on the issue change?

My biggest fear when I came to Palestine was that I'd be a victim of the current situation - hurt or worse, by one side or the other. Talking to the other volunteers before I came eased my anxiety. After spending time here I feel my fears were unfounded. It's clear what places and situations are dangerous and as foreigners, we're free to avoid them.

You can volunteer in Palestine without having specific views about the situation. You don't have to have an opinion about Zionism, or the Nakba, or the war in Gaza, or anything else. If you see people suffering and you want to help then you'll be welcomed here. You'll be making the world a better place while experiencing a unique culture and learning a complicated, tragic history first-hand.

Staff Interviews

These are in-depth Q&A sessions with program leaders.

Ibrahim Zahda

Job Title
English Teacher
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Many people who come to the Excellence Center with the goal of volunteering to teach English are curious about the teachers.

We thought it would be a good idea to sit down with one of the English teachers at the Excellence Center and ask him a little bit about himself, in order to give those thinking about studying at the Excellence Center a chance to learn a little bit more about the teachers they will encounter and work with in Hebron.

Meet Ibrahim Zahda, who started teaching at the Excellence Center as an English teacher 3 years ago.

What’s your daily routine like?

I split my time between the Excellence Center and a local public school. I’m an English teacher at both locations. Once I finish at the public school, then I head over to the Excellence Center.

How do you like working with Palestinian students?

I really like working with them. These kids have something to tell the world. I want to give them the tools they need to deliver our message to the world. That message is simply that we are here and we believe in nonviolent resistance to the Israeli occupation.

How about foreign volunteers?

They help me a lot as teaching assistants. The help they provide basically falls under several levels. First, they empower the idea of volunteering to the students. Second, they help the students with their pronunciation and expose them to the way English is spoken by native speakers.

The cultural aspect of their presence is also important. Volunteers come from all over the world and bring new ideas and concepts to us. It helps the students learn about the ways other people think about problems and give them new perspectives with which to face their challenges. It’s not just the students, teachers also learn in this way from the volunteers.

What’s it like working with Marwa, Khitam, and the other staff members?

The working relationships at the Excellence Center are really great, everyone is kind and everyone is eager to help each other out. The people I work with feel more like family than coworkers.

What do you like to do when you’re not working?

You'll mostly find me playing football and computer games, I’m actually addicted to computer games (laughter).

What do you wish foreign volunteers knew before coming to Hebron?

I think the administration has provided a lot of good information for future and potential volunteers on their website. I would urge them (the volunteers) to learn about the center and its mission.

Most of the volunteers I’ve worked with have had a good idea of that part. Learning about the Palestinian culture beforehand would also be helpful.

What do you think are the biggest challenges for Palestinians trying to learn English?

There is this stereotype that English is an impossible language to learn. That really puts the students at a disadvantage so I try to break that stereotype and tell them that English is just like any other language. It is fun and can be learned.

Another challenge is that public schools in Palestine tend to focus on traditional teaching methods. In fact, newer methods which teach English in a practical way are needed. This is what the center is for, it emphasizes the students' speaking and listening abilities so that they can use English in the real world.