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The Excellence Center

Why choose The Excellence Center?

Founded in 2011, the Excellence Center/Engage in Palestine offers intensive Levantine and Palestinian Arabic courses, online Arabic lessons, and a variety of volunteer, internship, and community programs in Hebron, West Bank. Participants can learn Arabic, meet new people from around the world, and engage with local communities, contributing to meaningful educational and social projects that make a lasting impact on Palestinian children, refugees, women, and youth.

In 2018, the Excellence Center expanded to Halle, Germany, offering volunteer and internship programs that allow international participants to develop intercultural skills, contribute to community development, and support local initiatives, while connecting with locals and international peers. Both Excellence Centers empower participants to learn a new language, make a meaningful impact, and foster cross-cultural understanding in Palestine and Germany, providing a unique global experience for students, interns & volunteers

Frequently asked questions

Get answers to help you plan with confidence.

Impact 🌎

With all our Arabic courses and volunteer programs, we aim to make a long term difference for the Palestinian local community through the exchange of ideas and “walking in each other’s shoes”. Our programs and courses foster shared learning, for both our community and you. During your Arabic course, you will get to learn so much more than just the language. You will also get to learn a lot about Palestinian culture and customs and the political situation in Palestine. Additionally, you will have many opportunities while outside the classroom to practice your Arabic in a natural and authentic way while navigating your new life in Hebron. Your time with us in Hebron will also provide you with many opportunities of cultural exchange and mutual learning, both with local Palestinians as well as with our other international participants.

Reviews

Alexandra
5/5
Yes, I recommend this program

The thought of leaving hurts

I've spontaneously decided to book the trip to Palestine during the European summer heat. I've been keeping tabs on the country and felt like it was now or never to come and visit. I was nervous at first. However, the center took care of me by organizing regular phone calls. In those calls I've gotten a lot of reassurance. Strenghtened by the people and the words, I was quiet positive coming here. Once I arrived all my previous flew right out of the window. I was welcomed with open arms. The women's dorm is wonderful and cozy. The center and the teachers are not only very qualified but also funny. Working felt like a warm ray of sunshine. As a teacher I have never experienced this type of appreciation for my work. Only in Hebron. The children carry gratitude and love wherever they go. I was lucky enough to feel their gratitude and love. I hope they felt mine as well. When I wasn't teaching I had informative tours that showed me the life of Palestinians. On each tour I met another kind heart. I cannot count how many lovely human being I've encountered here. I think it is of importance to show up and see with your own eyes the situation. Educate yourself. Build your opinion. Talk to the people. The thought of leaving hurts me deeply. But I know this is not a goodbye. It's a see you soon. Oxala.

Kieran
5/5
Yes, I recommend this program

Wonderful and Dedicated People

I stayed two months at the Excellence Center between June and July, which was perfect timing between large cohorts. Everybody who works at the center is lovely. Rafat is welcoming, friendly, and diplomatic, and does everything to help volunteers enjoy their experience and for refugees and migrants to settle safely. Doushan handles background operations, and is a hilarious, cheerful person. It's truly a pleasure when he joins everyone for lunch or subs in for Rafat. Muaz was my Arabic teacher and helps to run just about everything in the Center. He's a well-known figure in the local community thanks to providing free translation help for refugees and migrants between German, Arabic, and English, and supports legislative change for anti-racism in Halle. He introduced me to some wonderful, kind people who became good friends, and was a phenomenal Arabic teacher. I arrived with a bare knowledge of the alphabet, and Muaz taught me everything until I passed the A2 level in about 5 weeks. I enjoyed teaching English so much, though I loved my Arabic classes more. I taught three students from ages 8 to 30 with varying English proficiency. A lot of people are intimidated by choosing what to teach and how, but I liked making up lessons and games for my students. My advice is to use lots of color-coding, prioritize conversation (at the correct level), and try to enjoy the experience. People learn best when they're connecting with you, rather than being lectured. The accommodations are nice enough for a short stay or an able bodied person, but they get somewhat cramped during July and August, when the majority of people visit. I recommend spending at least a month at the Center if you're able to, though I truly wanted upwards of three months. We went on trips to Leipzig, Berlin, or nearby cities, toured Halle, had picnics, and spent a day with a class of international art students. A local Syrian gentleman taught us basics of violin, Rafat taught us how to cook some Palestinian, Syrian, or Saudi Arabian meals, and another friend tried teaching us Dabke (traditional Palestinian dance). You'll spend a lot of time outside in Halle, and hopefully a lot of time meeting new people. Give this experience as much as you can (and go see Muaz's concerts!)
(Doushan, if you're seeing this, hello! I did the review! Sorry it took so long!!!!)

Yadira
5/5
Yes, I recommend this program

The Excellence Center is Amazing

I came to the Excellence Center as a volunteer Photographer and was amazed to see how an establishment that started from humble beginnings has become a safe space for refugees with community and compassion at the forefront of its daily operations. You can learn either Arabic, English or German here without feeling embarrassed about any language barriers. The center provides weekly community activities in which you get to experience cultures and customs and in the end you most likely make a new friend. The staff here is amazing, very friendly, inviting, supportive and best of all, flexible! I studied Beginner Arabic here and loved the fact that the classes ranged from single to small group settings only, make the learning curve feel easier to overcome. There were opportunities to visit other German towns with a teacher as a tour guide and those were very fun and exciting to be able to join. I definitely recommend this center for anyone wanting to learn either of the languages mentioned above. The teachers here are excellent and provided so many immersion opportunities!!!

What was the most nerve-racking moment and how did you overcome it?
Talking Arabic only during class sessions was very nerve wrecking but I would always end up feeling at ease with Muaz' patience and help.
Pros
  • Community cohesion
  • Flexibility
  • Language immersion
Margaret
5/5
Yes, I recommend this program

Volunteering in Halle, Germany

Prior to arriving in Halle, I had experience living abroad for extended periods of time in Poland and France, and I was so excited to expand my worldview further by spending one month in Halle! I was unsure of what to expect at the Excellence Center, and was welcomed into a close, encouraging, and above all, kind community as soon as I walked in. Fostering a strong community, full of compassion and curiosity, was a key priority at the Center. This was evidenced by shared meals, friendships, and a learning environment that extended beyond language lessons, delving into complex realities with open minds and hearts. This experience was beautiful to witness, and even more meaningful to engage in. Additionally, I felt fully supported by all of the staff, who exhibited an incredible amount of care in making every single individual feel included and encouraged.

Beyond the team, teaching English was a wonderful experience from both a professional and interpersonal standpoint: I had the unique opportunity to lead and build lesson plans individually, while having access to incredible and experienced language teachers for advice, and I was able to create friendships with the people I was teaching (aged from 4-28).

As mentioned in multiple reviews, the other volunteers involved at the Center are genuinely incredible people, and it was an absolute joy to become good friends so quickly and share bonding experiences with them.

I recommend anyone eager to develop their understanding, fuel their curiosity, and cultivate truly life-long friendships to join the mission of service and cross-cultural understanding at the Excellence Center in Germany. Regardless of your traveling history, whether you've never left your country or have been abroad for years, you can learn an incredible amount about the world, people, and yourself at the Center.

What is your advice to future travelers on this program?
My advice to future participants is to be as open and actively welcome new experiences and friendships as possible. Many aspects of the Center's layout leave a lot of room for personal freedoms and initiatives, and it is up to you to decide how impactful you want your experience to be. Best of luck!
Pros
  • Secure and supportive place to begin your international travels/solo travels
  • Teaching experience
  • Wonderful friendships and community
What other participants should know
  • I would have loved to have had some more opportunities to teach throughout the program
  • Time goes so quickly!
Aven
5/5
Yes, I recommend this program

Human Rights Program

My time here was amazing. It was important to me to see first-hand how life is lived in the occupied West Bank. Through the Excellence Center I was able to visit with human rights activists, attorneys, NGOs, and locals to learn more about the ever-changing situation here. The experience was well-rounded, the Arabic instruction was exceptional, and the program is customizable - I was able to ask for specific visits and Osama would help arrange them. The accommodations were also great and I felt safe the whole time. I would love to come back!

Programs

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Alumni Interviews

These are in-depth Q&A sessions with verified alumni.

Simon Greenwood

Simon is a 41-year-old English tutor currently living in Hebron, Palestine. He graduated from the University of Washington in 2009. After working for different tutoring programs in the US he decided to try volunteering abroad to experience more of the world.
Simon Greenwood

Why did you choose this program?

When I saw the situation in Palestine I knew I needed to do something to help. The volunteer organizations in the US weren't really for me, but I had the time and the means to go help in person. I looked up volunteer opportunities and the Excellence Center had the best reputation. I found out its reputation is well-deserved!

What did your program provider (or university) assist you with, and what did you have to organize on your own?

The Excellence Center helped me with everything I needed. They gave me a flat, free breakfast, volunteer work, Arabic lessons, and guidance for anything else I asked about, including finding more work with other organizations.

All I organized on my own was getting other meals and traveling around Palestine independently.

What is one piece of advice you'd give to someone going on your program?

If you're coming to Palestine you need to be aware of the political situation. It sounds obvious, but one would-be volunteer had her visa denied because of her radicalism on social media. Don't do that. You're here to help - maybe by teaching kids English, or advocating for women's rights, or volunteering at a hospital. Don't get carried away.

What does an average day/week look like as a participant of this program?

Your daily activities change as you spend more time in the program, but for a beginner: Eat breakfast with other volunteers at 10 AM, and study Arabic from 11 to 12 or 1. Then, go on a trip to somewhere in or near Hebron to learn about life in Palestine and experience the culture, do volunteer activities, and spend the evening studying and hanging out with other volunteers.

Going into your experience abroad, what was your biggest fear, and how did you overcome it? How did your views on the issue change?

My biggest fear when I came to Palestine was that I'd be a victim of the current situation - hurt or worse, by one side or the other. Talking to the other volunteers before I came eased my anxiety. After spending time here I feel my fears were unfounded. It's clear what places and situations are dangerous and as foreigners, we're free to avoid them.

You can volunteer in Palestine without having specific views about the situation. You don't have to have an opinion about Zionism, or the Nakba, or the war in Gaza, or anything else. If you see people suffering and you want to help then you'll be welcomed here. You'll be making the world a better place while experiencing a unique culture and learning a complicated, tragic history first-hand.

Staff Interviews

These are in-depth Q&A sessions with program leaders.

Ibrahim Zahda

Job Title
English Teacher
Thumbnail

Many people who come to the Excellence Center with the goal of volunteering to teach English are curious about the teachers.

We thought it would be a good idea to sit down with one of the English teachers at the Excellence Center and ask him a little bit about himself, in order to give those thinking about studying at the Excellence Center a chance to learn a little bit more about the teachers they will encounter and work with in Hebron.

Meet Ibrahim Zahda, who started teaching at the Excellence Center as an English teacher 3 years ago.

What’s your daily routine like?

I split my time between the Excellence Center and a local public school. I’m an English teacher at both locations. Once I finish at the public school, then I head over to the Excellence Center.

How do you like working with Palestinian students?

I really like working with them. These kids have something to tell the world. I want to give them the tools they need to deliver our message to the world. That message is simply that we are here and we believe in nonviolent resistance to the Israeli occupation.

How about foreign volunteers?

They help me a lot as teaching assistants. The help they provide basically falls under several levels. First, they empower the idea of volunteering to the students. Second, they help the students with their pronunciation and expose them to the way English is spoken by native speakers.

The cultural aspect of their presence is also important. Volunteers come from all over the world and bring new ideas and concepts to us. It helps the students learn about the ways other people think about problems and give them new perspectives with which to face their challenges. It’s not just the students, teachers also learn in this way from the volunteers.

What’s it like working with Marwa, Khitam, and the other staff members?

The working relationships at the Excellence Center are really great, everyone is kind and everyone is eager to help each other out. The people I work with feel more like family than coworkers.

What do you like to do when you’re not working?

You'll mostly find me playing football and computer games, I’m actually addicted to computer games (laughter).

What do you wish foreign volunteers knew before coming to Hebron?

I think the administration has provided a lot of good information for future and potential volunteers on their website. I would urge them (the volunteers) to learn about the center and its mission.

Most of the volunteers I’ve worked with have had a good idea of that part. Learning about the Palestinian culture beforehand would also be helpful.

What do you think are the biggest challenges for Palestinians trying to learn English?

There is this stereotype that English is an impossible language to learn. That really puts the students at a disadvantage so I try to break that stereotype and tell them that English is just like any other language. It is fun and can be learned.

Another challenge is that public schools in Palestine tend to focus on traditional teaching methods. In fact, newer methods which teach English in a practical way are needed. This is what the center is for, it emphasizes the students' speaking and listening abilities so that they can use English in the real world.