Insensitive bullying instructors

Though I love the outdoors, my young son with anxiety issues was bullied and humiliated by NOLS in the field until he was essentially forced out of the course after one month. The NOLS administrators swore to us they had trained, capable instructors in the field who could properly work with students with emotional issues. They lied. The lead instructor, a woman, was a bully who allowed our son to be harassed and humiliated, and then she and NOLS tried to cover up her abuses by shading the truth in their favor and never admitting to ANY faults. In the isolation of the field, there was no one our son could turn to for help and counsel when the lead instructor was the greatest source of his problem.
If you are seriously considering seeing your child to an outdoor course, why take a chance? I would strongly suggest taking NOLS off your list and looking at Outward Bound or an overseas service school instead; that is, if you want your child to have the best overall, and safe, experience.