Staff Spotlight: Sandra Lane

Title:
Operations Manager

Photos

Travel addict Sandra has visited more than 30 countries, it’s her favourite thing to do when she’s not playing the guitar, baking treats or crafting. You’ll often find her nose in a great book or rounding up the family to set off on a refreshing hike.

What is your favorite travel memory?

Snorkeling in the Caribbean is certainly on top of the list and jumping down a waterfall in the Amazon rainforest in Venezuela.

I went for an evening walk through a small village in Italy with friends and in the middle of nowhere, the was an old ruin which must have been a small amphitheatre at some stage. Locals had brought food and there was a band playing, it turned out to be one of the most magical nights ever. We ate, drank and danced through the night.

I have so many great memories of the amazing friendliness of people met across the globe who made me feel at home.

How have you changed/grown since working for your current company?

I love providing our customers with the best customer service that I often wish I would receive myself. I feel we are very different and really care about every single person who gets in touch with us.

I always loved to travel and have visited more than 30 countries, it is so great to share my experience with others and meet like-minded people every day!

What is the best story you've heard from a return student?

I love hearing from everyone but was most impressed with a student who completed our course and found her calling teaching in an orphanage in Costa Rica and decided to turn her life around at the age of 58 years, amazing, isn't it!!! It certainly proves that you are never too old!! Do not dare not to dare (C.S. Lewis)!!

If you could go on any program that your company offers, which one would you choose and why?

This is a very tricky question, they are all great! If I would have to pick one it would be our program in Argentina Buenos Aires. Most of all because Argentina is still high up on my travel list and I know how well our partners are looking after everyone.

Patagonia is still a big dream of mine and I can't wait to go someday!

What makes your company unique? When were you especially proud of your team?

We are all working great together and are looking after each other very well. There is always someone willing to help with tasks and you always feel supported. We have a very healthy atmosphere in the office and it is fun too ;-)

It is the best feeling to go to work every day and look forward to it!

What do you believe to be the biggest factor in being a successful company?

It is definitely our can-do attitude and that spreads over all departments. I feel so lucky to be a part of Premier TEFL, we work in this great team and we all really love what we are doing. We are all curious to hear from our teachers and get excited about their achievements and are with them all along the way and after ;-)