Staff Spotlight: Lourdes de la Torre Ramírez

Title:
Teach Abroad Program Specialist
Lourdes de la Torre is Spanish born in Cordova, Andalusia. Prior to working in this company she graduated in a Master Degree in Audiovisual Translation in Madrid and worked in different translation companies. She then joined RVF international since she shares her passion helping people to travel to other countries. She loves traveling and meeting new people from different countries and cultures and that why she loves being part of this Team.

What is your favorite travel memory?

My favorite travel memory was when I did my Erasmus in France in 2018. It was the best experience in my life. I went to Rennes, a beautiful city located in the north of France. There, I met many people from different countries and I travelled around Europe. Since that moment, I felt I grew as a person, feeling more confident and independent. It was an experience I recommend it to everyone!

How have you changed/grown since working for your current company?

I am more motivated and excited since I joining RVF International. Doing this job, I help other people to live in my country and experience the best adventure of their lifetimes.
As a Spaniard, I know my country well and I can help people to know more about its culture and to make people feel safe and confident when they leave their countries and come to a new country for them.

What is the best story you've heard from a return student?

I think the best story I've heard from a returning student is one that thanked me for being there in every step of the process and anytime he needed anything we supported him and helped him with everything.
I think the most exciting of this job getting the excitement and happiness from people who joined our program.

If you could go on any program that your company offers, which one would you choose and why?

I would choose our Teach English in Spain Program because it's exactly what you need when you travel abroad.
The support you receive in every step before, during and after you arrive to Spain makes you not feel alone at no point and you can feel more relaxed in a country so far away from yours.
I would also choose this program for the confidence they give to their customers.

What makes your company unique? When were you especially proud of your team?

I think our company is unique because of the support and help we offer to our clients and the transparency of our service.
We focus on each person and we help them in every step of the abroad process. We try to understand each problem and try to give them the best possible experience for each of our customers.
I feel very proud of my team and the service we provide. Everything we do is done in the best way, thinking of the best possible experience that our clients can take with them.
The environment in the team is amazing! I couldn't be happier to work with people like this.

What do you believe to be the biggest factor in being a successful company?

I think the biggest factor that help our program to be successful is the confidence and the support we give our customers in every step of the process.
Our clients feel very comfortable in reaching out to our company because they know we are going to help them with anything they need in anytime. This incredible experience marks them forever and that is why they will remember Spain as an amazing place where they were able to live this amazing experience.