Ultimate Travel

Program Reviews

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Evan
5/5
Yes, I recommend this program

Review

All the support was exceptional and Lisa was an amazing tour guide. Highly recommend đź‘Ť. I now have a much better idea of the routes I would like to pursue during my upcoming time here in New Zealand.

Sarah
5/5
Yes, I recommend this program

Aggy was the best!

This has been one of the best tours iv been on! Aggy made the tour amazing, she was so welcoming and friendly, and went out of her way to make our trip special.
Nothing was to much trouble for her, and she made everything fun!
The only suggestion I would make is the accomodation in Gili T, while the Gili Mansion was good, it was a party hostel and at times it was to busy and to loud.
I would rather have stayed somewhere quieter, as one of our party was ill there, and they could not get any rest, and then go to the part hostels if we wished.
I have made memories I will never forget!!

What would you improve about this program?
The only improvement I would make is to change the last 2 destinations around. So end in Ubud.
Response from Ultimate Travel

Thank you for your kind words Sarah - we are so glad to hear you loved the tour and enjoyed your time with Aggy :) Thank you for your feedback - we will definitely take this into account, as we are always reviewing and looking at ways to improve our tours! See you on another Ultimate adventure soon!

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Sophie
5/5
Yes, I recommend this program

Ultimate Bali

Our tour guide, Aggy was amazing - such a sweet, kind and caring person . Aggy definitely wasn’t just a tour guide but became a friend too and we loved spending time with her. Aggy was very supportive in all our activities and made herself available for contact 24/7- she was very informative and taught us all about the culture of Bali - her English is excellent and she was so kind that she fitted things into our itinerary that weren’t even listed for our trip because she knew we would love to do them and she managed this without missing anything else out !! Thank you Aggy for such a wonderful trip ! She also made my birthday very special with a personalised cake !! Aggy is a wonderful tour guide and We were llucky to have her :) my favourite parts of the trip were surfing and snorkelling .thank you to my lovely group and to Aggy ! Thanks ultimate Bali !

What would you improve about this program?
The only things I would suggest would be to have the hostel as a shorter visit (3 nights is a long time in a hostel!) or perhaps have the nice hotel at the end of the trip rather than the hostel :) and also to let people know how many will be on their tour more than two or three days before the trip begins as I was shocked to find out I only had four other people with me !! I was disappointed as I booked the trip especially so meet lots of new people and it was too late for me to cancel finding out at this stage ... I think people should have the option of cancelling when you think there will be about 15 people and two days before find out there are only five ! Luckily my group were so lovely and I had a fantastic time !
Response from Ultimate Travel

Hey Sophie, thank you for your great review! We are so glad to hear you enjoyed the tour and loved your time with Aggy. Also. thank you for your feedback as we are always reviewing and looking at ways to improve our tours! We hope to see you on another Ultimate adventure soon!

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Nicola
5/5
Yes, I recommend this program

Aggy is awesome

What made the tour was Aggy! Without her, the tour wouldn’t have been nearly as good. Friendly, informative and so much fun. If you get her as your group leader, count yourself very lucky.
The only downside would be the last hostel. I think it would have been better to stay in a quieter place, and not the party hostel. Then you have the choice to go to it or not, instead of having people outside your room doing shots at 9:30am.

Also, do the climb up Mount Batur! It’s worth it, trust me :)

What would you improve about this program?
Change last hostel
Response from Ultimate Travel

Thank you for your great review Nicola - we are really happy to hear that you enjoyed your time with Aggy in Bali! The Mt Batur climb is incredible, isn't it? Thank you for your feedback about Gili T - we will definitely take this into account, as we are always looking at ways to improve our tours for our travellers! Let us know if you're ever looking for another Ultimate adventure :)

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Laura
5/5
Yes, I recommend this program

Aggy was amazing

Had an amazing time on ultimate Bali, aggy made the experience even more special. She was more of a friend than a tour guide. She was very flexible and would try and fit in anything extra we wanted to see. Aggy was very knowledgable and so friendly she made us all feel so comfortable and at home here. The tour was very well organised, there was a range of activities and I really enjoyed them all and got to see so many different areas of Bali. Would definitely recommend this trip and aggy she is a star.

What would you improve about this program?
I would have liked a different hostel in Gili T as it was a party hostel so very loud.
Response from Ultimate Travel

Hey Laura - thank you for your great review! Awesome photo too, what a beautiful sunset. We're so glad to hear you loved your time in Bali :) Thanks for your feedback about Gili T - we take all feedback into account as we are always looking at ways to improve our tours! Let us know if you're ever looking for another Ultimate adventure - cheers :)

Carly Hill
Carly
4/5
Yes, I recommend this program

We had a terrible guide, but the trip was great!

The itinerary was pretty good, we had a fun group, but our guide was terrible. Excluding the guide for a minute, the activities were great, the surf lesson was good even for those who have surfed a few times already, the accommodation they put you in up until Gili T was incredible!! On Gili T we were in a party hostel for three nights, the first night we enjoyed the pool party and we loved having a pool outside our dorm room. Although, my boyfriend and I were extremely sick of being in a party hostel by the end, we should have been moved to a quieter hostel, those who wanted to party every night could have still done so as the hostel had open doors to anyone. The welcome dinner was the best meal I had on my entire trip.

Now our guide... While snorkelling she was standing on the coral with her flippers tearing apart the already dying coral, and was touching the turtles for her instagram photos. She was only there for her own holiday, she was absolutely zero help when we had any questions. She didn't spend a minute more with us than she had to, I also found it interesting that our guide and the guide in training under her got their own private room on the second floor away from the noise at our party hostel, while my boyfriend and I shared with strangers and got to be beside the speakers of the party every night. Not that we don't dorm it up while we are travelling, but if the guides don't want to put up with it I find it interesting that we should.

Long story short, our trip would have been greatly improved had we been given a different guide, the highlights of the trip were when we asked locals our questions and found amazing things to do or things to eat.

What would you improve about this program?
DIFFERENT GUIDE!!!!! The trip was fantastic otherwise
Response from Ultimate Travel

Hi Carly - Thank you for the feedback. We're really glad to hear you loved the locations we visited and the activities. The Gili's are beautiful, right?! We received some great reviews from other participants on your tour date but we have taken your feedback into account and are working to resolve the issues you mentioned. We hope to see you on another one of our tours really soon so that we can show you what we have to offer in other locations. Thanks!

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Cerys
5/5
Yes, I recommend this program

ultimate Bali trip

This was an amazing trip that I don't think can be approved:) The tour guides were so much fun and informative. We had a good mix between relaxing and adventure. The best part is the snorkling where I finally got to see turtles! I feel like I have fully explored bali, but would also love to return:) I'd definitely recommend this tour if you want to make friends and explore Bali! Thank you Tikka and Aggy for all your help and for making the trip so fun:)

What would you improve about this program?
Maybe the hostel. It had a great vibe but I found it hard to sleep as it was very loud and we spent 3 nights so maybe not as many.
Response from Ultimate Travel

Hey Cerys, thank you for your awesome review! So glad to hear that you loved Bali and finally got to see turtles :) Thanks for your feedback, we will definitely take this into consideration as we always want to improve our tours. Let us know if you're ever looking for another Ultimate adventure!

Arianne
5/5
Yes, I recommend this program

First trip alone

Hi! For me, being in Australia is the first trip that I'm doing alone. Having the support of Ultimate OZ for my first week here helped me a lot! Making friends and doing many activities are a good start for a trip like this. Because I'm a French Canadian, it's more difficult to have some interactions in English with the others. With the Ultimate crew, I wasn't shy to exprime myself and have fun with the other travellers. I recommend Ultimate Oz for every travellers all around the world!

What would you improve about this program?
It would be great to have the list of the activities we are doing on the first week before our arrival in the country. It would be easier to prepare ourselves.
Response from Ultimate Travel

Hey Arianne - thank you for your kind review! We are very glad you enjoyed the tour and felt comfortable with the group :) We do send the itinerary out to you via email a week before the tour so you know what is going on each day, maybe this got lost in your inbox?
You know where to find us if you ever want another Ultimate adventure!

Becca
4/5
Yes, I recommend this program

Amazing cultural and beautiful

I loved ultimate bali for all those things listed in the itinerary. I've done ultimate Thailand and Vietnam too and overall impressed with the company. I'm happy the trip went on despite the airport closing etc I was just a lucky one who managed to still get into bali. Was shocked the tour guide is not with us for the majority, with her having to travel (usually around at least two hours away) from each of our accommodation I felt so bad for her and am used to having at least one guide with us at all times with other tours. She stayed with us at the gili islands and for one night in ubud/cangu but other than that wasn't around at night. The idea of paying for a guided tour is I expect the tour guide to be with us- nonetheless we are all adults and we were capable of looking after ourselves I was just shocked we did end up on our own a lot. Moving on to Aggy our tour guide she was amazing. So so lovely and chatty and had so much to teach us about her country. I will for sure visit bali again and will make sure I see her too. She was fantastic and a great guide- she made it her aim to ensure I could eat at each restaurant and made each restaurant aware (more than once) of my new recent allergies. I'm grateful for Aggy and her beautiful warm heart and caring nature. Overall bali/gili was fab!! Thank you

What would you improve about this program?
Have a guide full time like the other tours.
Response from Ultimate Travel

Hey Becca - thank you for your review, you are truly part of the Ultimate family! We're so glad to hear that you loved Ultimate Bali. We have taken your feedback into account, and now have all tour guides staying with the group on a permanent basis! You have helped to improve our tours - thank you! We hope to see you on another Ultimate adventure soon :)

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Amanda
5/5
Yes, I recommend this program

really really good

(Y) A life-changing, beautiful place with kind people working to make the experience a once in a lifetime experience. The biggest highlights were the cooking class, mountain trekking and of course the sunset on Gili island. Sandhi was an especially personable and helpful guide who made us feel like we weren't just tourists in a foreign place for a visit, but instead we were getting a chance to really live parts of the culture with his help and guidance on things like food, things to do and just general knowledge and history on the many amazing things we went to see and do. It was an amazing experience and I will definitely be coming back again soon.

Response from Ultimate Travel

Thank you Amanda - so glad to hear that you loved Ultimate Bali! We're really happy to hear that you loved all the activities and your time with Shandhi. Let us know if you're ever looking for another Ultimate adventure!